HOW TO WATCH
EUFF AT HOME

The full EUFF Pass and the 5-Film Bundle can both be purchased from the Passes page.

Tickets can be purchased from the Schedule page or from the individual film listings in the Eventive Platform.

If you don’t already have an account with Eventive, you will be prompted to create one when you buy your pass or your first ticket. You will also use this account to access the Watch page.

Head to the EUFF Online Watch site and log in using the Eventive account you made when buying your pass or ticket.

When you click on a film, you’ll be taken to its Screening page, where you can find more information on the film, including when it will be available to watch. If the film’s not available yet, you can click the “Pre-order” button and you’ll receive an email reminder when you’re able to watch.

If the film is available, all you have to do is click the “Unlock” button, and if you have a pass or already have a ticket then you’ll be able to click “Watch Now” to start the film. If you don’t have a pass or ticket, you’ll be able to purchase a ticket when you click “Unlock”. Anytime you pre-order or unlock a film, you’ll receive an email confirmation with the link in case you get lost.

All films will be presented in their original language, with English subtitles available where needed. Some films will also have French subtitles available.

NOTE: Particular films will have English subtitles burned-in (automatically part of the video), while others will have them available as Closed Captioning. Those films will have a label saying Closed Captioning is available, so to turn them on and/or to select a language (where available), click the “CC” button at the bottom right of the video window once the film is playing.

Using AirPlay or Chromecast

If you have an Apple TV, Chromecast (3rd gen or later), or a smart TV enabled with AirPlay or Chromecast, set your computer, mobile device or browser to “AirPlay” or “cast” to the TV device. Unlock the EUFF film you want to watch, then set your player window to full-screen using the icon at the lower right.

While Chromecast will work on select Android devices, Chromecast on iOS devices are not compatible with the Eventive platform.

Important note: Due to content protection restrictions, the Screen Mirroring feature on Smart TVs and other devices cannot be used. Many browsers built into Smart TVs and other devices will NOT allow protected content to play.

Using an HDMI cable

Important note: Due to DRM protections, HDMI adaptors and other video dongles will not work for iPhone, iPads, or Android devices. These instructions will only work for connecting a laptop or desktop computer to your TV via HDMI.

You can directly connect a laptop or computer using an HDMI cable by doing the following:

• Connect one end of the HDMI cable into an available HDMI port on the TV. Take note of the HDMI input number it is being connected to.
• Plug the other end of the cable into your laptop’s HDMI out port
• Set the TV to the HDMI Input port that the computer is connected to using the source or display button on your TV remote.
• If your computer’s display does not automatically appear on your television screen, you may need to have the computer manually detect the display.
• Windows: Right-click on the desktop > Display Settings > Click Detect > Click the “Multiple displays” drop-down box and select “Duplicate these displays”) > Click Apply.
• Mac: Go to the Apple Menu > choose System Preferences > Choose the “Displays” panel > Hold down the “Option” key to show the “Detect Displays” button – note that it replaces the ‘Gather Windows’ button > Click on “Detect Displays” while holding down Option to use the function as intended.

Please download the “Eventive TV” app from the Apple TV App Store (accessible via your TV). You must have at least a generation 4 Apple TV to access the App Store.

When you open the app for the first time you’ll see an activation code. On another device, please navigate to watch.eventive.org/tv, then login if necessary and use the code to connect your account. Now, select from the available channels on the Eventive Apple TV app to begin watching. All of your unlocked content will be available on the app. If a program has not already been unlocked, you’ll have to unlock it on another device such as a laptop or mobile device first.

If you ever need to re-activate the TV app, you can select TV app setup by hovering over the login ID circle at the upper right of the device screen.

Search for “Eventive TV” in the Roku Channel Store on your Roku. You can also add the Eventive TV app to your Roku via the Roku website by clicking here.

Once you have installed the app, open it and follow the instructions to login. All of your unlocked content will be available on the app. If a program has not already been unlocked, you’ll have to unlock it on another device such as a laptop or mobile device first.

Open your Firestick or Fire TV app and navigate to the magnifying glass icon to search. Enter EVENTIVE TV in the search field and select EVENTIVE TV when it appears, next press the down button on your remote to navigate to “Apps and Games” where you will find the EVENTIVE TV app. You can also add the Eventive TV app to your Amazon Fire TV via the Amazon website by clicking here.

Select the app and install on your device. Once installed you will then see a 6 character code you will enter into your account settings at watch.eventive.org/tv

Once you have entered the code your Fire TV will show all of the content you have unlocked for viewing via another device such as a laptop or mobile device.

You can check Eventive's system requirements here.

If you’re having problems with the Watch site, or figuring out how to watch on your device, check Eventive's Help page, which has troubleshooting instructions available in English, French, and Spanish. You can also start a live chat with their support team on that page.

For questions about tickets, passes, orders, accounts, or screenings, you can contact EUFF customer service via email